Support
Write to us and a person will answer.
Contact
Email support@tonadaapp.com. Tell us your device and app version if something isn't working.
Common questions
- Do I need an account?
- No. You can learn without one. An account lets your progress sync between devices.
- How do I cancel?
- In your device's subscription settings: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments and subscriptions.
- Can I learn more than one language?
- Yes. One subscription covers every course. You study one at a time and switch in Settings → Language and course; each course keeps its own progress.
- Is my voice recorded?
- Only when you choose to record, and only after you agree. Clips sent for checking are processed and not kept. You can always practise by listening and typing instead.
- How do I delete my data?
- Settings → Delete account removes your account and synced data. Data on your device is cleared at once.